Privacy Policy

Effective Date: March 18, 2025
Last Updated: March 18, 2025

Visual Prints Kelowna (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect information to provide better services to our customers. This may include:

a) Personal Information:

Name, email address, phone number, and mailing address
Payment information (processed securely through third-party payment gateways)
Business details for custom printing and design services

b) Non-Personal Information:

Browser type, IP address, and device information
Website usage data collected through cookies and analytics tools

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders for our printing and design services
Provide customer support and respond to inquiries
Improve our website, services, and marketing strategies
Send promotional emails, updates, or special offers (you can opt out anytime)
Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share it with:

Service providers: Third-party vendors who assist in payment processing, shipping, and analytics
Legal authorities: When required by law to protect rights, safety, or comply with regulations
Business partners: In cases of business transfers, mergers, or acquisitions

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Disable cookies through your browser settings

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and collect usage data. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.